Return & Refund Policy

If something goes wrong with your order, we want to make it right. Here's how refunds work.

When refunds apply

If a product is not delivered, is delivered incorrectly, or cannot be used as described, you are eligible for a full refund or a redelivery.

How to request one

Contact support with your order number and a short description of the issue. We review every request individually and respond quickly.

Non-refundable cases

Products that were correctly delivered and used cannot be refunded, since digital items are consumed on delivery.

Processing time

Approved refunds are returned using the original payment method once processing is complete.

Placeholder content — the final policy text will be published before launch. Questions? Reach out via the Support page.